Privacy

Last updated: 9 November 2026

Maya is an AI assistant in Telegram. To do things for you, Maya has to read what you send and remember some of it. This page says what is kept, where, who else touches it, and how to get rid of it.

Who runs Maya

Maya is operated by Maya AI, a company registered in the United States. Write to us at support@maya.tg.

What Maya stores

• What Telegram gives every bot about you: your Telegram ID, name, username and language.
• Everything you send: messages, voice notes, photos, files and forwarded messages.
• What Maya remembers and makes for you: notes about you, goals, reminders, pages and files.
• Data from the accounts you connect, such as mail or a calendar. Maya reads only what the task needs.
• Website passwords you save. They are stored encrypted, and neither Maya nor our team can see them.
• Technical records: when requests ran, what failed, and how much computing each one used.

Where it is kept

Each person gets a separate computer that Maya works on. Your data is stored there on an encrypted disk, and no other user can reach it.

Who else processes it

Maya cannot work alone. These services process your data on our behalf, only to run Maya.

• AI model providers, reached through OpenRouter. They receive the content needed to write a reply, transcribe a voice note, or make a picture, audio or video. Where a provider offers it, we ask that your data is not kept and not used to train models.
• Composio, which holds the connections to the apps you choose to connect.
• Telegram, which carries every message between you and Maya under its own privacy policy.
• Our hosting providers, which run the computers and store the encrypted disks.

Websites Maya visits for you receive what any browser would send, plus whatever you asked Maya to enter there.

What we do not do

• We do not sell your data.
• We do not use it for advertising.
• We do not use it to train AI models.

When our team looks at your data

Only when it is needed to answer a request you made, fix a fault, keep the service secure, or meet a legal duty.

How long we keep it

For as long as you use Maya. When data is no longer needed to run the service, we delete it. If you ask us to delete everything, we do it within 30 days.

Your choices

• Ask Maya what is remembered about you, and to correct or forget any of it.
• Ask for an export of everything Maya knows about you.
• Disconnect an app or remove a saved password at any time from the menu in the chat.
• Delete everything by asking Maya or writing to us. Blocking the bot stops new data, but it does not delete what is stored.

Age

Maya is for people aged 18 and over.

If something goes wrong

If your data is exposed in a security incident, we will tell you in the chat and explain what happened.

Changes

If we change this page in a way that matters, Maya will tell you in the chat before the change takes effect.